How to Build an Anti-Poverty Movement, From the Grassroots Up
The Nation - January 14, 2014, by Greg Kaufman - With more than 46 million people living below the poverty line,...
The Nation - January 14, 2014, by Greg Kaufman - With more than 46 million people living below the poverty line, struggling to survive on $19,530 or less for a family of three, and with more than one in three Americans living on less than twice that amount, scrimping to pay for basics, this country will require a broad-based movement to reverse the decades of failed national imagination.
The groups listed below are all worth watching as they do just that: galvanize communities, arm activists with information, and fight for living-wage jobs, stable housing and a strong safety net that catches people when they fall.
1. Coalition of Immokalee Workers: If you want to see what is possible through grassroots organizing by those who are most affected by poverty—or what it means to set a seemingly unreachable goal and persevere, or understand your opposition and find new ways to challenge it—look no further than the Coalition of Immokalee Workers.
When the CIW was founded in 1993, it was as a small group of tomato farmworkers in Immokalee, Florida, trying to end a twenty-year decline in their poverty wages. Who is historically more powerless than farmworkers? Yet today, most major buyers of Florida tomatoes have signed agreements with the CIW to pay an extra penny per pound for tomatoes. These agreements have resulted in over $11 million in additional earnings for the workers since January 2011.
In addition, through its Fair Food Program, the CIW has persuaded corporate buyers to purchase tomatoes only from growers who sign a strict code of conduct that includes zero tolerance for forced labor or sexual assault. As a result, the majority of growers (those accounting for 90 percent of the tomato industry’s $650 million in revenue) have agreed to that code. If major violations occur but don’t get corrected—and there’s a twenty-four-hour hotline for worker complaints—corporations will not buy from those growers.
The Fair Food Program serves as a new model of social responsibility, and its influence is clear in the recently signed agreement between retailers and factory owners in the Bangladesh garment industry. Follow the CIW not only to get involved with farmworkers but for a sense of what can be achieved through strategic, fearless organizing.
2. Center for Community Change: For forty-five years, the Center for Community Change has worked with low-income communities and local grassroots organizations to fight poverty. The CCC has intentionally worked behind the scenes, keeping the spotlight focused on members of the communities instead and organizing around issues ranging from voter registration, affordable housing and community development to, more recently, immigration reform, healthcare and retirement security.
Executive director Deepak Bhargava says, “We have chosen as our great task in this next era to build a nationwide movement against poverty and for economic justice. The core issue is jobs—making sure that good jobs are available and accessible to everyone.” The CCC plans to work with grassroots organizations at the local and state levels, and then form coalitions at the national level, to demand policies that create good jobs with good wages. Its goal, Bhargava says, is to help build “a massive, diverse, boisterous, energized and organized social movement.”
3. Children’s HealthWatch: This country’s political leaders talk a good game about their commitment to the well-being of children, but in too many cases, their actions tell a far different story. That story is captured, in part, by the pediatricians and healthcare professionals at Children’s HealthWatch.
CHW collects data at pediatric clinics and hospitals to show the real impact of public policy choices on the health, nutrition and development of children up to the age of 4. CHW research has shown, for example, that children receiving SNAP (food stamps) are less likely to be food insecure, underweight or at risk for developmental delays than their peers who are likely eligible for SNAP but not receiving it. CHW has also demonstrated the importance of affordable housing for children’s health, showing that children in households that move frequently or fall behind on rent are significantly more likely to be underweight, in fair or poor health, and at risk for developmental delays than their stably housed peers. And CHW has examined energy insecurity, showing that children in families struggling to afford utilities and keep their homes sufficiently heated or cooled are more likely to be food insecure, hospitalized at some point since birth, or to have moved twice or more in the past year.
By using science to evaluate whether our policies demonstrate a commitment to children and then proposing alternatives, CHW’s research guides activists past the bombast and rhetoric of today’s policy-makers.
4. Half in Ten: This campaign—which I am currently advising—is a project of the Coalition on Human Needs, the Center for American Progress Action Fund, and the Leadership Conference on Civil and Human Rights, and it has 200 partner organizations across the country. Its mission is simple: to cut poverty in half over ten years, just as we did between 1964 and 1973.
Through its comprehensive annual report, Half in Ten tracks the country’s progress toward this goal and outlines the many policies that could help slash poverty. In its 2007 inaugural report, Half in Ten demonstrated how poverty could be reduced by 26 percent simply by passing a modest increase in the minimum wage (to $8.40 at the time), expanding the earned-income tax and child tax credits, and providing affordable childcare to low-income families, among other proposals. Our leaders failed to make those recommended policy changes, and then the economy crashed, burying ever more Americans in deeper holes.
But Half in Ten keeps pushing toward its goal. In addition to policy analysis, the campaign mobilizes local groups in the field to speak out and take action during congressional policy debates. The campaign also works through its “Our American Story” project to ensure that low-income people have opportunities to tell their stories to the media, policy-makers and other advocacy groups. Follow Half in Ten to get a sense of the anti-poverty policy landscape, take action at the federal level, and hear powerful stories about individuals and families who are struggling to survive in this broken economy.
5. Occupy Our Homes/Home Defenders League: Many of us would like to believe that the foreclosure crisis is over, but the fact is that far too many people are still losing their homes because banks refuse to modify mortgages, fail to return phone calls, or simply (and scandalously) file fraudulent paperwork. If my family or neighbors were ever in a dire situation with a bank that refused to work with them, Occupy Our Homes and the Home Defenders League (HDL) are the allies I would want on my side.
With community partners in more than twenty-five cities and states, these activists help homeowners organize protests, call-ins to bank officials, and other actions to cut through the bureaucratic roadblocks that individuals and families encounter when they deal with the banks. They also show up with neighbors to stop forced evictions.
In May, Occupy and HDL mobilized hundreds of people for a sit-in at the Justice Department, successfully shaming the feds and playing a key role in restarting stalled litigation against Wall Street. They are also collaborating with dozens of local groups, large and small, to rebuild the wealth stripped out of communities of color by pressing cities to use their power of eminent domain to do what the banks have refused to do: enact wide-scale principal reductions.
6. Center on Budget and Policy Priorities: As we approach the fiftieth anniversary of the War on Poverty, conservatives are deploying bogus “studies” and revisionist history to attempt to discredit programs that are not only vital to people who are struggling, but have been proven effective in preventing much higher poverty rates. The Center on Budget and Policy Priorities does a forceful job of countering this misinformation with analyses that—tellingly—conservatives rarely challenge.
During policy debates about programs like SNAP, TANF (welfare), healthcare, housing, Social Security, disability insurance, Medicaid, Medicare and other domestic priorities, you can count on CBPP experts to provide vital, clear-eyed analysis of how government programs work. Follow the work of policy wizards like Arloc Sherman, LaDonna Pavetti, Liz Schott, Jared Bernstein, Robert Greenstein, Douglas Rice, Kathy Ruffing and others to get the information you need to see through the spin, misinformation and outright lies about key policies that combat poverty.
7. Jobs With Justice: For twenty-six years, Jobs With Justice has built powerful coalitions with labor, community, student and faith leaders to protect and advance the rights of working people. Most recently, Jobs With Justice has played a pivotal role in the national Caring Across Generations campaign, which helped secure historic overtime and minimum-wage protections for homecare workers. Its Debt-Free Future campaign has mobilized students and concerned citizens to make college more affordable, expose abusive private lenders and win debt relief for working families. Jobs With Justice is also a critical partner in challenging the exploitative labor practices of employers like Walmart and the large fast food chains, and in protecting the right of immigrant workers to organize without threat of retaliation.
With its savvy use of strategic communications, original research and on-the-ground mobilizing, Jobs With Justice is challenging the structural problems of our economy in creative and effective ways.
8. Western Center on Law and Poverty: Translating grassroots activism into legislative victories will require strong inside/outside partnerships at the local, state and federal levels. One group that has mastered this delicate dance is the Western Center on Law and Poverty in Sacramento, California.
California is the seat of some of the poorest congressional districts in the nation, and it’s also home to more poor Americans than any other state. For over a decade, the state government has been dominated by budget austerity—California was the epicenter of the “no tax” pledge—as well as the kind of budget brinkmanship that now plagues Congress. But in part through the Western Center’s leadership, advocates have moved from simply defending against cuts to articulating a shared vision for a more vibrant, inclusive economy.
The Western Center has spearheaded new alliances among women, immigrants, the working poor, people without homes, the formerly incarcerated, food stamp recipients, labor union members, college students, youth and others, creating new opportunities for low-income people to get involved in effecting change. The result has been a series of notable victories, such as requiring call centers serving Californians who need public assistance to be located in-state in order to create jobs; restoring dental care through Medicaid; enacting protections against excessive bank fines or fees; introducing a Homeless Bill of Rights to outlaw the criminalization of homelessness; and protecting SNAP from federal cuts. The Western Center and its allies have also defended against bad policy proposals like the ALEC-inspired legislation to drug-test public assistance applicants. Follow this group to see how diverse coalitions get results at the state level.
9. Center for Hunger-Free Communities, Witnesses to Hunger: Founded in Philadelphia in 2008, Witnesses to Hunger is a research and advocacy project led by mothers and other caregivers of young children who have experienced hunger and poverty. Through photography and testimonials, Witnesses advocates for change at the local, state and national levels. There are now more than eighty Witnesses in various cities, including Philadelphia, Camden, Boston and Baltimore. (A new chapter in Sacramento is in the works.) In addition to lobbying Congress on issues like food stamps, welfare and affordable housing, Witnesses is vocal in its insistence that people living in poverty be included in conversations among advocates and political leaders in Washington, where low-income people are too often talked about but never heard. Follow this group to learn about poverty and hunger—which policies help, which policies harm—and to work directly alongside those living in poverty.
10. NETWORK: While the real power of an anti-poverty movement will come from the grassroots, a national leader who mobilizes people of faith and speaks with prophetic authority can play a powerful role—especially since the opposition so often cites Scripture as a justification for stripping the safety net.
Sister Simone Campbell and NETWORK, a Catholic social justice lobby, captured the attention of millions of Americans as well as the mainstream media with their 2012 “Nuns on the Bus” Tour challenging Congressman Paul Ryan’s reckless budget proposals. Since then, Sister Simone has proved that she can not only tap into a network of progressive faith-based organizations, but also respond effectively to the absurd proposition that charities and religious institutions can address the needs that arise from a broken economy on their own, without the help of government resources. What’s more, she was masterful during Ryan’s hearing on the War on Poverty, eloquently batting away assertions that social programs create dependence and that the minimum wage should be banned, as well as challenges to her own standing as a Catholic.
While an anti-poverty movement will need nonviolent civil disobedience and avenues to express anger and despair, Sister Simone and NETWORK have shown that it’s possible to beat the opposition at its own game.
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Protest Matters: Senate Asks F.B.I. to Investigate Kavanaugh After Flake Is Confronted by Sexual Assault Survivors
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Protest Matters: Senate Asks F.B.I. to Investigate Kavanaugh After Flake Is Confronted by Sexual Assault Survivors
The Senate Judiciary Committee abruptly halted the effort to confirm Brett Kavanaugh to the Supreme Court on Friday,...
The Senate Judiciary Committee abruptly halted the effort to confirm Brett Kavanaugh to the Supreme Court on Friday, agreeing to a request from Sen. Jeff Flake, an Arizona Republican, to delay a final vote for one week, to give the FBI time to investigate three allegations of sexual assault and harassment against the judge.
Read the full article here.
Internal Emails Show ICE Agents Struggling to Substantiate Trump’s Lies About Immigrants
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Internal Emails Show ICE Agents Struggling to Substantiate Trump’s Lies About Immigrants
As hundreds of undocumented immigrants were rounded up across the country last February in the first mass raids of the...
As hundreds of undocumented immigrants were rounded up across the country last February in the first mass raids of the Trump administration, Immigration and Customs Enforcement officials went out of their way to portray the people they detained as hardened criminals, instructing field offices to highlight the worst cases for the media and attempting to distract attention from the dozens of individuals who were apprehended despite having no criminal background at all.
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De Blasio’s Executive Order Increases, Expands Living Wage
Amsterdam News - October 9, 2014, by Stephon Johnson - Last week, New York City Mayor Bill de Blasio signed an...
Amsterdam News - October 9, 2014, by Stephon Johnson - Last week, New York City Mayor Bill de Blasio signed an executive order to increase and expand the living wage to benefit more New Yorkers.
At City Hall, while announcing the signing of his executive order, De Blasio said “$13.13 for those without benefits, $11.50 for those who have health insurance and other benefits. This applies to employers, excuse me, employees, I should say, of large groups of employers who do business with the city. Meaning, there’s a lot of companies that do business with the city, that come to the city for subsidies. We think if you want a subsidy, you can prove the need for a subsidy. We want to help you achieve your goals, but we have a standard we hold.”
De Blasio continued, “We need to make sure people are paid a living wage. That’s a fair exchange for that subsidy. What it means—let me put this in real terms—what this means, is the difference between the $8-an-hour minimum wage right now, and the $13.13 that will take effect immediately for those employees of companies that get subsidies going forward. That is a difference of over $10,000 dollars in earnings a year. $10,000. Someone who would have made $16,000—not enough to get by—will now make over $27,000 a year. And that’s a difference maker.”
According to de Blasio, any project that gets more than a million dollars in city subsidies qualifies, stating that it will reach people in lines of work like retail, food services and construction.
Advocates for a raise in the minimum wage have said this action was a long time coming. Shantel Walker, a Papa John’s employee who makes $8.50 an hour and who is a member of Fast Food Forward, praised de Blasio’s actions.
“Nearly two years ago, 200 fast-food workers in New York City walked off our jobs, calling for $15 and union rights,” said Walker in a statement. “Our demand may have sounded crazy at the time, but more and more, $15 is becoming a reality for workers across the country. As we’ve gone on strike again and again and a movement that started here in New York has spread to 150 cities, $15 suddenly doesn’t seem so impossible. From Seattle to Los Angeles to San Francisco and now New York, cities are raising wages so we don’t have to rely on public assistance to support our families.”
Walker also stated that the recent developments are a sign, to her, that minimum wage advocates are on the right side of history.
“While he works with Gov. Cuomo to raise wages for all New Yorkers, Mayor de Blasio’s move today to put workers at city-subsidized projects on a path to $15 is a sign that we are winning,” Walker said. “It’s a step in the right direction and helps push us forward in our fight for $15 for workers across the entire country.”
While the city’s working class has achieved a major victory, the state’s working class is still making the push collectively. Andrew Friedman, co-executive director of the Center for Popular Democracy, pushed for Albany to follow suit in a statement.
“The Albany wage board should eliminate the tipped minimum wage to make this vision a reality and end the wage segregation that traps workers in poverty—workers who are overwhelmingly female and of color,” said Friedman. “Partnering with progressive local, state and federal leadership means we can work together to afford a dignified life for all residents, which means comprehensive policies that include a $15 minimum hourly wage, a predictable and fair workweek, paid sick days and a healthy macro-economy that nurtures equity, creates viable new jobs and protects us from risk-taking by financial institutions.”
Back in the five boroughs, Brooklyn Borough President Eric Adams praised de Blasio for the executive order, citing it as another example of New York City leading the pack. He said that de Blasio had “reaffirmed his commitment to civic innovation and our residents’ welfare by raising the living wage and furthering its reach to thousands more workers. This is a measure that recognizes the cost of living challenges that New Yorkers face and builds a meaningful bridge over the inequality gap we have sought to close across Brooklyn and the rest of the five boroughs.
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May Day Protesters Gather Outside JP Morgan Chase HQ in Manhattan
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May Day Protesters Gather Outside JP Morgan Chase HQ in Manhattan
New Yorkers kicked off May Day protests early on May 1, marching from Bryant Park to the JP Morgan Chase headquarters...
New Yorkers kicked off May Day protests early on May 1, marching from Bryant Park to the JP Morgan Chase headquarters in Manhattan, where they attempted to block the entrance. Over a dozen arrests were made, according to local reports.
The protesters outside JP Morgan were joined by others outside the Wells Fargo building as part of a larger Take on Corporate Backers of Hate March, targeting the corporate entities for financing Immigration and Customs Enforcement (ICE) detention centers and private prisons across the country.
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Why markets ignore Trump news
ALSO TODAY: FED UP IN WYOMING — Per release: “On the eve of the Federal Reserve’s annual economic symposium in Jackson...
ALSO TODAY: FED UP IN WYOMING — Per release: “On the eve of the Federal Reserve’s annual economic symposium in Jackson Hole, researchers, scholars, and workers will join Fed Up for a panel discussion that will set the tone for this year’s theme: “Changing Market Structure and Implications for Monetary Policy.” Thursday, August 23 - 4:00 pm MDT. “Free Speech Area” directly in front of the Jackson Lake Lodge.
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Who’s truly rebuilding the Democratic Party? The activists.
In June 2010 I made a very bad tweet that I came to regret. (Hard to imagine, I know.) I yelled at the disability...
In June 2010 I made a very bad tweet that I came to regret. (Hard to imagine, I know.) I yelled at the disability rights group Adapt.
I’d come to DC to attend a conference of progressive leaders, “America’s Future Now.” And while I knew a lot about financial reform, I didn’t know enough about politics, activism, or the Democratic Party.
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More than one thousand march downtown in Black Lives Matter protest
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More than one thousand march downtown in Black Lives Matter protest
To first-time organizer Sarafina Davis, Saturday’s Black Lives Matter protest was about one thing: The death of people...
To first-time organizer Sarafina Davis, Saturday’s Black Lives Matter protest was about one thing: The death of people who look like her.
“Our black men are being killed on these streets and there is no accountability,” Davis, a Pittsburgh resident, said.
Spreading fast through social media, Saturday’s demonstration started at Point State Park, where two separate groups gathered before meeting under the I-279 overpass. The protesters then made a loop through Downtown, along Liberty Avenue, Sixth Street, Grant Street and Fort Pitt Boulevard before returning to Point State Park. The march, coming after a week of carnage, lasted nearly three hours.
Police placed the number of protestors between 1,200 and 1,300 strong at its peak on Sixth Avenue.
Davis had never been involved in activism before this weekend but was drawn in because of concern for her children.
“[I realized] that could be my kid,” Davis said, referring to deaths like that of Alton Sterling and Philando Castile.
Early Tuesday morning, Sterling was killed during a police confrontation in Baton Rouge, Louisiana, in a parking lot where he sold homemade CDs. On Wednesday, Castile, a school cafeteria supervisor, was killed during a traffic stop in St. Paul, Minnesota. Both deaths were filmed and went viral on social media.
An otherwise peaceful protest of hundreds of people in downtown Dallas Thursday night turned violent when 25-year-old Micah Johnson shot police officers, killing five and injuring seven.
At Pittsburgh’s protest, concern for the next generations inspired activist Rod Adams, from Minneapolis, who was in town for the People’s Convention, a weekend gathering of more than 1,500 people from community organizations across the country to discuss confronting social issues such as immigration and economic inequality.
“They are not only killing us, they are killing our future,” Adams said.
After two groups of protesters combined in Point State Park, they marched up Liberty Avenue before hooking onto Sixth Avenue.
Adams was out in front of the demonstration for the majority of the march, which swelled in numbers as it moved through Downtown.
“People were coming out of their businesses and taking off their aprons [to join the march],” Adams said.
The protesters stopped outside the Port Authority Building for 10 minutes to protest the January killing of Bruce Kelley Jr. in Wilkinsburg. Port Authority police shot and killed Kelley, who was black, after he stabbed and killed a police dog. After a five-month review that ended in June, the Allegheny County District Attorney Stephen Zappala found the two officers were justified in their use of force.
But Kelley’s case still makes Juliandra Jones, a Pittsburgh resident, concerned about police conduct with black people.
“We need to better train police officers in how to handle situations with minorities,” Jones said. By protesting, she hoped “the government would properly look at its policies.”
While Kelley was armed, reporting by The Guardian has shown that black people are more likely to be killed by police than white people regardless of situation, with 7.13 black people killed per million people, compared to 2.91 white people killed per million.
On Sixth Street, the protest erupted in an optimistic rendition of the chorus from Kendrick Lamar’s “Alright” several times, but most chants expressed deep frustration. Protesters — and the occasional bystander — joined in chants of “the whole damn system is guilty as hell” and “if we don’t get [justice] then shut it down” throughout the march.
The protest itself cooperated with city police throughout the day. After walking down Sixth Avenue — with a stop in front of Allegheny County Courthouse — protesters hoped to march onto I-376. But a police barricade — which including some officers in tactical gear — stood in the way.
A call went out for parents to take their kids home, and protesters locked arms and marched towards the entrance to the parkway.
The police line did not budge, and leaders huddled with police officers as the crowd chanted slogans. After 10 minutes of conversation, the protest’s leaders announced the police’s intention to arrest anyone who entered the parkway. Instead, the protesters turned onto Fort Pitt Boulevard and marched back to Point State Park.
There, numerous speakers, including Adams, Davis and Brandi Fisher, another Pittsburgh activist, took to a previously set-up stage to engage the dwindled crowd, which police said was 400 to 500 people, for an hour.
Some made use of spoken word poetry when presenting their point. Despite differences in presentation, they all coalesced around one point — their struggle would be a long one requiring constant action.
“Every time a body hits the ground that looks like my brother or sister, I will be out in the streets,” Adams said. He pressed others to make the same commitment.
Fisher, who is president of the Alliance for Police Accountability, made reference to Thursday night’s shooting in Dallas.
“What the Dallas shooting shows us is that if there is no accountability, there is no justice, there is no peace,” Fisher said, harkening back to the much-used chant “No justice, no peace”.
After the speeches, protesters dispersed from the park. The protest was peaceful, with no arrests or citations reported. Adams was impressed by the turnout produced by a Facebook event and thought it showed the precarious state of the nation.
“This is amazing,” Adams, who protested in Ferguson, Missouri, said. “[But] it shows you the moment we are in in this country.”
The Associated Press contributed to this report.
By Stephen Caruso
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Starbucks Falls Short After Pledging Better Labor Practices
Starbucks Falls Short After Pledging Better Labor Practices
But Starbucks has fallen short on these promises, according to interviews with five current or recent workers at...
But Starbucks has fallen short on these promises, according to interviews with five current or recent workers at several locations across the country. Most complained that they often receive their schedules one week or less in advance, and that the schedules vary substantially every few weeks. Two said their stores still practiced clopenings.
The complaints were documented more widely in a report released on Wednesday by the Center for Popular Democracy, a nonprofit that works with community groups, which gathered responses from some 200 self-identified baristas in the United States through the website Coworker.org.
“We’re the first to admit we have work to do,” said Jaime Riley, a company spokeswoman. “But we feel like we’ve made good progress, and that doesn’t align with what we’re seeing.” Ms. Riley maintained that all baristas now receive their schedules at least 10 days in advance.
Starbucks, whose chief executive, Howard Schultz, has long presented the brand as involving its customers and employees in something more meaningful than a basic economic transaction, has drawn fire for its workplace practices. But its struggles to address the concerns of its employees also open a window into a much larger problem.
In the last two years, the combination of a tight labor market and legal changes — from a rising minimum wage to fair-scheduling legislation that would discourage practices like clopenings — has raised labor costs for employers of low-skill workers in many parts of the country.
To help companies navigate this new landscape, a number of academics and labor advocates have urged a so-called good-jobs or high road approach, in which companies pay workers higher wages and grant them more stable hours, then recover the costs through higher productivity and lower turnover.
Even in service sectors where stores compete aggressively on price, “bad jobs are not a cost-driven necessity but a choice,” concluded Zeynep Ton, who teaches at the M.I.T. Sloan School of Management. “Investment in employees allows for excellent operational execution, which boosts sales and profits.”
And yet, as Professor Ton is careful to point out, it is easy to underestimate the radical nature of the change required for a company to reinvent itself as a good-jobs employer, even when the jobs it provides are not necessarily so bad.
The example of Starbucks illustrates the point. Some of the company’s actions reflect an impulse to treat its workers as more than mere cogs in a giant coffee-serving machine.
Starbucks allows part-timers who work a minimum of 20 hours a week to buy into its health insurance plan after 90 days. In April, it pledged to paythe full cost of tuition for them and full-time workers who pursued an online degree at Arizona State University. And workers promoted to shift supervisor — about one for every four to eight baristas — typically earn a few dollars an hour more than minimum wage.
On the question of scheduling, the company, like many large retail and food service operations, uses state-of-the-art software that forecasts store traffic and helps managers set staff levels accordingly, while trying to honor workers’ preferences regarding hours and availability.
Charles DeWitt is vice president of business development at Kronos, one of the leading scheduling software makers, which has worked with Starbucks. He said that using the software to schedule workers three weeks in advance typically was not much less accurate than using it to schedule workers one week in advance. “The single best predictor of tomorrow is store demand a year ago, though other factors can come into play,” Mr. DeWitt said. “If it’s Monday, then you want to look at Monday this week a year ago.”
(Mr. DeWitt and others involved with such software concede that there are exceptions, like stores that are growing or declining rapidly, and that predictions often get substantially better very close to the target date.)
But there has long been a central obstacle to change: the incentives of store managers, who are encouraged by company policies to err on the side of understaffing. This makes it more difficult to build continuity into workers’ schedules from week to week. It often turns peak hours into an exhausting frenzy that crimps morale and drives workers away.
“The mood lately has not been not superpositive; they’ve been cutting labor pretty drastically,” said Matthew Haskins, a shift supervisor at a Starbucks in Seattle. “There are many days when we find ourselves incredibly — not even a skeletal staff, just short-staffed.”
Mr. Haskins said that his store’s manager received an allotment of labor hours from her supervisor, and that the manager frequently exceeded it. But in the last month or so, she announced that she would make an effort to stay within the allotment. “From what I understand, probably someone higher up said ‘You need to stick to that,’” Mr. Haskins said. “I know it’s got her stressed out, too.”
Benton Stokes, who managed two separate Starbucks stores in Murfreesboro, Tenn., between 2005 and 2008, described a similar dynamic.
“We were given a certain number of labor hours, and we were supposed to schedule only that number in a given week,” Mr. Stokes said. “If I had to exceed my labor budget — and I was careful not to — I would have had to have a conversation” with the district manager. “If there were a couple of conversations, it would be a write-up,” he added.
The understaffing ethos sometimes manifests itself in company policies. For example, Starbucks stores are not required to have assistant managers, and many do without them.
Ciara Moran, who recently quit a job as a barista at a high-volume Starbucks in New Haven, Conn., complained of a “severe understaffing problem” that she blamed on high turnover and inadequate training. She partly attributed this to the store’s lack of an assistant manager. “We had issues that we’d try to take to her” — the store manager — “but she had so much on her plate we let it go,” Ms. Moran said. “Problems would escalate and become a big thing.”
In other cases, the scheduling and staffing problems at Starbucks appear to arise from the way individual managers handle their tight labor budgets.
Some of the baristas said that clopenings were virtually unheard-of at their stores, but LaTranese Sapp, a Starbucks barista in Lawrenceville, Ga., said clopenings occurred at her store because the manager trusted only a handful of workers to close, limiting scheduling options.
Ms. Riley, the Starbucks spokeswoman, said the store’s scheduling software required at least eight hours between shifts, but that workers could close and open consecutively if the shifts were more than eight hours apart.
There are alternatives to help avoid such results, according to Professor Ton’s research. One of the most promising is to create a mini work force of floating relief employees who call a central headquarters each morning, as the QuikTrip chain of convenience stores common in parts of the Midwest and South has done. Because store operations are standardized, relief employees can step in seamlessly.
“If a worker gets sick, what happens is you’ve lost a quarter of your work force,” Professor Ton said of companies with small stores that lack such contingency plans. “Now everybody else has to scramble to get things done.”
(Starbucks employees are often responsible for finding their own replacements when they are sick. “A lot of times when I’m really sick, it’s less work to work the shift than to call around everywhere,” said Kyle Weisse, an Atlanta barista.)
Starbucks, which vowed to improve workers’ quality of life after The New York Times published an account of a barista’s erratic schedule in 2014, is far from the only chain that has faltered in the effort to adjust from low road to high road.
In many cases, the imperative to minimize labor costs has been so deeply ingrained that it becomes difficult to sway managers, even when higher executives see the potential benefits.
Marshall L. Fisher, an expert on retailing at the Wharton School at the University of Pennsylvania, recalled working on a consulting assignment for a large retailer and identifying a few hundred stores where the company could benefit by adding labor. Executives signed onto the change, but managers essentially refused to execute it.
“The managers were afraid to use their hours,” he said. “They were so used to being judged on ‘Did they stay within a budget?’”
In many cases companies end up going out of business rather than adapt. Economists Daniel Aaronson, Eric French and Isaac Sorkin studied the response to large increases of the minimum wage in states like California, Illinois and Oregon in the 2000s. In most states, employment barely budged two years after the higher wage kicked in. But that masked dozens of suddenly uncompetitive stores that went under, and a roughly equal number of new stores that opened.
The fact that the defunct stores were replaced by new ones suggests that, in principle, they could have evolved. But they simply were not capable of pulling it off.
Source: New York Times
Toys 'R' Us and the Death of Retail
When Debbie Beard found out the company she'd worked at for 29 years, Toys R Us, was closing down, she was shocked--she...
When Debbie Beard found out the company she'd worked at for 29 years, Toys R Us, was closing down, she was shocked--she knew the company had been having financial difficulties for a while, but didn't realize it was that bad. The more she learned, though, about the way the company had been looted by private equity firms Bain Capital and KKR, the more she determined that no one else should have to go through this. Debbie and other Toys R Us workers are organizing to demand severance pay from the company, and beyond that, organizing to stop the kind of leveraged buyouts that saddle viable companies with unsustainable debt. She joins me along with Carrie Gleason of the Fair Workweek Initiative at the Center for Popular Democracy to explain what can be done.
Read the full article here.
5 days ago
5 days ago